Shipping and Returns
How long does it take to receive orders?
All order fulfillment is handled by parent volunteers, so orders are processed in a weekly batch rather than shipped individually. Once your order is sorted, a volunteer places it in your child's teacher's mailbox, and the teacher hands it out to your child — usually by the end of that school day.
Since everything is run by volunteers on a set weekly schedule, please allow up to a week for your order to reach your child.
Carver Wear Return & Exchange Policy
We want everyone to love their Carver Wear!
Because Carver Wear is a PTA-run program with limited inventory, all sales are final. However, we are happy to offer size exchanges when inventory allows.
Exchanges
Exchange requests must be made within 14 days of receiving your order.
Items must be unworn, unwashed, and in original condition.
Exchanges are subject to available inventory and we cannot guarantee that another size will be available.
If your requested size is unavailable, please contact us and we will do our best to find another option.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact Carver Wear so we can make it right.
Personalized or Special-Order Items
Personalized, customized, or special-order items are final sale and cannot be exchanged unless there is a defect or an error with the order.